Terms of service

1. General Information

Welcome to Aypars Atolye. By accessing or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy.
Please read them carefully before using our services or placing an order.

2. Company Information

Aypars Atelier
Location: Mersin, Türkiye
Email: info@ayparsatolye.com
We design, manufacture, and sell handmade decorative mirrors, marble sinks, and other interior design products.

3. Products and Orders

All our products are handcrafted and made to order.
We make every effort to display accurate colors, dimensions, and descriptions. However, small variations may occur due to the handmade nature of our items or differences in screen settings.
We reserve the right to:

  • Refuse or cancel any order if incorrect information or payment issues occur.

  • Update or discontinue products at any time without notice.

4. Prices and Payments

All prices are listed in USD, unless otherwise stated.
We accept payments securely via PayTR, or other approved payment methods.
Orders will be processed after payment confirmation.
Customs duties or import taxes may apply for international orders and are the responsibility of the buyer.

5. Shipping and Delivery

We offer worldwide shipping from Türkiye via reputable courier companies.
Delivery times may vary depending on your location and customs procedures.
Detailed information can be found in our Shipping Policy (replace with your link).

6. Returns and Compensation

Since our products are custom-made, we do not accept returns or cancellations once production has started.
However, if an item arrives damaged or incorrect, you may request compensation or replacement within 48 hours of receiving your order.
Proof (photos or videos) must be provided for verification.

7. Intellectual Property

All product images, descriptions, designs, and website content are the intellectual property of Aypars Atolye.
You may not copy, reproduce, or distribute any content without our written consent.

8. Limitation of Liability

Aypars Atelier shall not be held responsible for delays, customs issues, or damages caused by third-party shipping carriers or circumstances beyond our control.

9. Governing Law

These Terms are governed by the laws of the Republic of Türkiye.
In case of disputes, the Mersin Consumer Court or Arbitration Committee shall have jurisdiction.

10. Contact Information

If you have any questions about these Terms, please contact us at:
📧 info@ayparsatolye.com