At Aypars Atelier, we take pride in carefully crafting and securely shipping each handmade product. This page explains our delivery terms and compensation policy.

1. Delivery Process

  • Orders are usually prepared within 2–3 business days after payment confirmation.

  • All products are shipped securely via trusted courier partners.

  • Delivery time may vary depending on the destination but typically takes 3–7 business days.

  • Once your order is shipped, you will receive a tracking number by email.

2. Return Policy

Because each product is handmade and produced to order, we do not accept returns or cancellations once production has started.
However, we want every customer to be happy with their purchase — please contact us if there is any issue with your order.

3. Damaged or Incorrect Items

If your item arrives damaged or different from what you ordered, we offer compensation or a replacement, depending on the situation.
To qualify:

  • You must contact us within 48 hours of delivery.

  • Please provide clear photos of the product and packaging.

  • Once confirmed, we will arrange replacement, partial refund, or compensation.

4. Contact for Compensation Requests

For any delivery or product issues, please email us at:
📧 info@ayparsatolye.com